Terms & Conditions

General Terms

By accessing this website or engaging in business with Biofuel Energy Limited, you agree to comply with the following terms and conditions governing all products, services, transactions, and communications. These terms are designed to ensure transparency, reliability, and mutual understanding between our company and our valued customers.

Products & Availability

Biofuel Energy Limited supplies a range of biomass fuel and wood-based products, including Fire Wood, Oak Wood, Wood Briquettes, Wood Charcoal, Wood Lumber, Wood Pallets, Wood Pellets, and Wood Shaving. Product availability may vary based on stock levels, sourcing conditions, and market demand. We reserve the right to modify product specifications, packaging, or availability without prior notice.

Orders & Acceptance

All purchase orders are subject to review, confirmation, and acceptance by Biofuel Energy Limited. An order shall be considered valid only after official confirmation from our sales team. We reserve the right to decline or cancel any order due to stock limitations, pricing errors, or unforeseen circumstances.

Pricing & Payment Terms

All product prices are subject to change without prior notice depending on market conditions, raw material availability, currency fluctuations, transportation costs, and other operational factors. Prices quoted are valid only for the period specified in the quotation and may be revised if market conditions change significantly.

Payment terms shall be mutually agreed upon between both parties before order confirmation and processing. Unless otherwise stated in writing, all payments must be made in accordance with the agreed schedule and payment method. Production, packaging, dispatch, or shipment may commence only after receipt of payment confirmation or completion of agreed commercial arrangements.

For international transactions, buyers are responsible for any bank charges, transfer fees, currency conversion costs, customs duties, taxes, import permits, or other charges imposed by financial institutions or government authorities in their respective countries.

Shipping & Delivery

Biofuel Energy Limited strives to ensure timely shipment and delivery of all orders. However, delivery schedules may be affected by logistics delays, customs procedures, weather conditions, or circumstances beyond our control. Delivery dates are estimates and should not be considered legally binding guarantees.

Product Quality

We are committed to supplying quality biomass and wood products that meet agreed specifications. Customers are encouraged to review product details before purchase. Any claims regarding product quality or condition must be reported within the agreed inspection period after delivery.

Returns & Claims

Returns or claims shall only be considered in cases of confirmed product defects, incorrect shipment, or contractual non-compliance. Claims must be submitted in writing with supporting evidence within the specified timeframe. Unauthorized returns will not be accepted.

Limitation of Liability

Biofuel Energy Limited shall not be held liable for indirect, incidental, commercial, or consequential losses resulting from product use, delivery delays, operational interruptions, or events beyond reasonable control.

Intellectual Property

All website content, branding, product descriptions, images, logos, and materials related to Biofuel Energy Limited remain the intellectual property of the company and may not be copied, reproduced, or used without written permission.

Governing Terms

These terms and conditions may be updated or revised at any time without prior notice. Continued use of our website or business services constitutes acceptance of the latest version of these terms.

Biofuel Energy Limited – Professional Service, Transparent Business, Trusted Supply.